F.A.Q

Shipping: We ship in Ireland for free on orders over €70, there is a €5.99 delivery charge for orders less than €70.

Outside Of Ireland: We ship to many European countries 

Delivery:  When an order is placed you will receive instant confirmation via email stating your order has been fulfilled,  what fulfilled means is that your order has been sent to be picked and packed, orders placed on Sunday to Thursday normally dispatch one to two days after being placed with www.fastway.ie orders placed on Friday or Saturday normally dispatch Monday or Tuesday excluding Bank Holidays. If there is a stock issue with your order we will let you know if there is a delay.  In rare cases, courier companies misdirect parcels to the wrong destinations so always allow enough time for the delivery of the goods you need. If you would like the tracking number of your order please request it by email. The weight of orders is calculated online to include packaging.  You must be available to take a call from delivery drivers on the phone number you provided when ordering.  

Courier Company: The courier company we use in Ireland is Fastway giving you peace of mind knowing that your goods in transit are in the hands of professionals. Your order can be tracked and traced all the way to your door.

Payment: We accept credit, debit card, and PayPal payments online. You can request bank pay and we will give you a call and you can pay for your order over the phone via bank card.  All goods have to be paid for online in advance. Sorry, we do not provide a cash-on-delivery service.

Returns: Please read our Terms & Conditions.

New lines: If there is a product you would like to purchase and you can't see it in our online store, let us know through our contact page and we will try and stock it for you.

Complaints: In the unlikely event that you are unhappy with any of the services we have provided please do not hesitate to contact us and we will do our utmost to put things right.